Yes. We provide pre-production samples for all orders. Our standard sample fee is $30-$50 per style (depending on complexity), which is 100% refundable once your bulk order meets our MOQ.

• ✅ Sample lead time: 5-7 business days
• ✅ Free digital mockup within 24 hours
• ✅ Unlimited revisions on mockup
• ✅ Express samples available (3-4 days, +$50 rush fee)

Each sample includes:

• ✅ 1x production-quality garment
• ✅ Your logo applied (print/embroidery/heat transfer)
• ✅ Custom labels and tags (if ordered)
• ✅ Size spec sheet
• ✅ Fabric swatches of other available materials

Yes! We offer free fabric swatches — you only pay for shipping (typically $15-25). Our swatch kit includes 10-15 fabric samples with detailed specifications (GSM, composition, stretch properties).

→ Request Free Fabric Swatches

Our MOQ depends on the customization level:

We specialize in low MOQ orders to support small brands and startups.

Pricing depends on:

• Quantity: Higher volume = lower per-unit cost
• Fabric: Polyester is most cost-effective; Nylon is premium
• Customization: Logo, labels, packaging add to base cost
• Complexity: Simple designs cost less than intricate patterns

Volume discounts:

• 50-199 pcs: Base price
• 200-499 pcs: 10-15% discount
• 500-999 pcs: 15-20% discount
• 1000+ pcs: 20-25% discount

We offer competitive factory-direct pricing. If you have a lower quote from another supplier for the same quality and specifications, please share it with us — we'll do our best to match or beat it while maintaining our quality standards.

We accept multiple payment methods:

• ✅ T/T (Bank Transfer) — Most common for bulk orders
• ✅ Credit Card — Visa, MasterCard, AMEX
• ✅ PayPal — For samples and small orders
• ✅ Trade Assurance — Via Alibaba (if applicable)
• ✅ Western Union — Available upon request

Payment terms: 30% deposit, 70% before shipping (for orders over $5,000)

Yes. We are a verified manufacturer with:

• ✅ Business license and export credentials
• ✅ Trade Assurance eligibility
• ✅ Secure payment processing
• ✅ Invoice and contract provided for all orders

We conduct strict QC before shipment using the AQL (Acceptable Quality Level) system:

• ✅ Raw material inspection
• ✅ In-line production checks
• ✅ Pre-final inspection (80% complete)
• ✅ Final inspection with AQL 1.5 standard

Defect policy:

• Defect rate <2%: Normal tolerance
• Defect rate 2-5%: Free replacement in next order
• Defect rate >5%: Full replacement or credit

We provide inspection reports with photos before shipping.

We hold the following certifications:

• ✅ OEKO-TEX Standard 100 — Fabric safety
• ✅ ISO 9001:2015 — Quality management
• ✅ BSCI — Social compliance
• ✅ WRAP — Ethical manufacturing
• ✅ EU REACH — Chemical safety

→ View All Certifications

Absolutely. We welcome third-party inspections from agencies like SGS, Bureau Veritas, Intertek, or TÜV. We can arrange the inspection on your behalf, or you can send your own inspector to our factory.

Yes, we offer multiple shipping options:

• ✅ Express (DHL/FedEx/UPS): 3-5 days, best for samples
• ✅ Air DDP: 7-15 days, all taxes included, door-to-door
• ✅ Sea DDP: 25-35 days, most cost-effective for bulk

DDP means: All duties, taxes, and customs clearance included — no hidden fees.

Yes! We specialize in Amazon FBA preparation:

• ✅ FNSKU barcode labeling
• ✅ Outer box labeling per Amazon requirements
• ✅ Proper packaging and poly bagging
• ✅ Palletization for warehouse receiving
• ✅ Direct shipping to FBA warehouses (US/UK/EU/CA/JP)

We also support Walmart WFS, eBay, and other marketplace fulfillment.

We offer full customization:

• Logo: Screen printing, heat transfer, embroidery, sublimation
• Labels: Woven labels, printed labels, heat transfer labels
• Tags: Hang tags, size tags, price tags
• Packaging: Custom PE bags, gift boxes, tissue paper
• Colors: Any Pantone color
• Design: OEM/ODM custom designs

→ View Full Customization Guide

Yes. We take intellectual property protection seriously:

• ✅ NDA (Non-Disclosure Agreement) available upon request
• ✅ Your designs are never shared with other clients
• ✅ Design files can be deleted after order completion
• ✅ Exclusive production rights available

We have protected 500+ brands' intellectual property.